Community Tech Support sits firmly within social prescribing

Community Tech Support sits firmly within social prescribing

Following #socialprescribingweek, these picture sum up for us what both formal and informal Social Prescribing can look like in the community.

Helping an unpaid carer navigate many barriers and challenges with both digital technology and ‘the system’, our Community Tech Support Drop Ins are situated right where people are already seeking support, respite through the day or seeking connections.

The Platform Café and Loughborough Farm are not only perfect but NECESSARY partners for this work, providing the space, nutrition and a welcome to the spring ahead.

The mighty fine Lambeth Larder is ever-present providing access to broader information, advice & guidance directly for resident and for organization working with those in need.

Our Community Tech Support drop-ins provide digital support, access to fixing, provide a quiet and friendly space to practice and have a little time to learn something new. Many stop for a cup of tea and continue to come back.

By giving people the time and space to understand their challenges and a gentle push we believe that Community Tech Support is a crucial local service to help people be more digitally included.

We work to 3 principles

  • Support is best placed where residents are already receiving other help or participating in activities.
  • Small group and peer support, not only motivate, but can provide the best environment to learn new things or to get organized without it being too overwhelming.
  • Traditional places of learning and ‘shiny new’ libraries can be intimidating.

It’s not surprising that many of our beneficiaries are directly referred by GPS, linkworkers, community builders, Mutual Aid, food banks and libraries across Lambeth, Southwark & Croydon.

We look forward to developing new relationships within the community network with BIG news beginning with ‘B’ coming very soon ……

We are at the following spaces every week:

Feel free to pop along with your questions or challenges!

If you would like to host one of our drop-ins in your Community Space – then contact us

Connect Up! A new project to help older people get online

Connect Up! A new project to help older people get online

We have been busy designing a new program which focuses on the fundamentals of getting online via a 6 week in-person course,  additional by additional online Zoom training and a new bi-weekly Zoom class to help find out about all the other local online activities you can access for free.

Not only that, you can access a device and data allowing you to participate.

For the last 2 and a half years we have specialised in working with older people, vulnerable adults and carers to help develop the skills they need.

We recognize that whilst there has been a lot of publicity surrounding the internet and being online during the pandemic, there are still many people who are still starting out or just to go over the basics again to be more confident in an informal environment.

So Connect Up is our stepping-stone course!

Supported by the Good Things Foundation and the Scheinberg Relief Fund our 6 week programme will also be supported by the re-launch of our online Zoom: Learning and practising the basics classes as well as a new bi-weekly Zoom class Community Connect which will be places to ask digital questions, practise zoom and to also find out about other local zoom class and activities.

More info to follow!

Our first course will commence Wednesday 2nd March 10.00-12.00 at the Upper Norwood Library Hub and will run for 6 weeks.

This is suitable for beginners, those who may have used email a few times or attended some Zoom classes but aren’t very confident.

You can use a tablet or laptop for this course – we do have some to loan.

If you would like to sign up or speak to someone about this then contact us here or by phone on 07523 646 277.

Tea & Tech at the Wellness Centre

Tea & Tech at the Wellness Centre

We had a fantastic turn out for the first Tea & Tech event at the Wellbeing Centre in Croydon.

25 older people turned up to find out about how to find our GPs online, what the NHS app is and how to download it as well as an informative presentation from Wellbeing You on their GP Partnership tool.

“Very informative and interesting. Well run.”

It was good to meet face to face again and have some lively discussion and we hope to return to the Wellness Centre again soon.

Thank you Croydon BME Forum!

“I was very interested in finding out how to be able to see all the information that my GP holds about my medical condition.”

We will be announcing dates for similar events in Lambeth and Southwark very soon, so watch this space!

Community courses with WLM announced

Community courses with WLM announced

We are happy to announce 3 new community learning courses to help local residents get connected online for the first time, to a be more vigilant about scams as well as to keep the whole family safe online and on social media. 

Delivered in partnership with WLM St Lukes, our programme offers a combination of both online learning and in-person support in the Ethelred Estate (WATMOS). 

 

Family Safety Online (Zoom) 

Get to know about child and family online safety, how children access the internet, what children do online, issues that may be encountered, supporting parents and carers, supporting children and other specific control measures.  

Wednesday 9th, 16th and 23rd February 2022 

14:00 – 16:30 

 

Scam Busters (Zoom) 

This course will give you useful, practical, and trustworthy information on identity theft, Internet 

scams, credit card fraud, phishing, lottery scams, how to protect personal information, keep safe online and what to do if you are affected. 

Wednesday 9th, 16th, 23rd March 2022 

14:00 – 16:30 

 

Get Connected (Pory Community Hall) 

The Get Connected course empowers learners to gain the digital skills needed to confidently use the 

internet. Learn how to set up social media accounts, use different apps or improve your skills with email and other online tools. 

Mondays: 28th February – 14th March 2022 14:00 – 16:30 

 

For further information about these courses please contact Abel Solomon on 07903 629 544 on stlukes@wlm.org.uk  or complete this form.

Opening 2022 with our Community Tech Support

Opening 2022 with our Community Tech Support

Starting 2022 as we mean to go on, we open the doors once again to our Community Tech Support drop-in sessions.

These are spaces where you can get problems solved, friendly advice or simply a place to come and practice quietly in an informal setting.

Over a cup of tea you can spend a little time with a volunteer who can help you with your questions or you can find out about other courses and classes that might be appropriate for your skill level.

We can help with most questions about laptops, tablets and mobile phones.

Our current schedule is:

Tuesdays 13.30-15.00: Age UK Croydon. Thornton Heath

Thursdays 10.00-12.00: The Platform Café, Loughborough Junction

Fridays 10.00-12.00: Upper Norwood Library Hub, Crystal Palace

The sessions are free and open to all (Donations welcome!)

We are still able to provide virtual support for those who cant get to these. Click Here.

Lets hope this year is better than the last!

Laptop Loan programme extends in Crystal Palace

Laptop Loan programme extends in Crystal Palace

Following a second round of funding from the Lambeth Digital Inclusion fund, we have another batch of laptops we can loan to local residents in need of an extra laptop or a stopgap until a replacement is found.

Our laptops are available for short 1 or 3 month loans and can be useful for households needing one for schooling purposes, to conduct online learning or to improve job search.

Priority will be given to applicants requiring assistance with schooling or young people looking for work.

Extra support for the laptop will be provided if needed.