Resources

Finding ‘Settings’ on your mobile phone

Nov 24, 2020 | Resources

Understanding your own mobile phone is a crucial step to building confidence with your own technology! A...

Zoom Resources

Zoom Resources

Oct 7, 2020 | Resources

A set of resources to help you download and use Zoom

Need Community Tech Support?

We also working with Teachers & help them to digit

We also working with Teachers & help them to digitally do their work, especially if students are #SEN or #neurodiverse.

Glad to assist the wonderful Veda/ Neurodiversity Learning CIC as part our @tnluk #community project

#FixTheDigitalDivide #autism #communication #neurodiversity @neurodiversity_learning

With the new restrictions we have suspended home v

With the new restrictions we have suspended home visits our tech support.

BUT we can provide safe doorstep assistance and we continue to provide remote and telephone support.

https://clearcommunityweb.co.uk/safety-procedures/

We help older people, vulnerable adults & carers providing critical one to one digital support (laptops, tablets, mobile phones) both virtually (email, phone, zoom, remote desktop) and face to face (communal spaces, on doorstep and in the home when not in Tier 5 or lockdown).

We assist people to download and install software such as zoom to access classes & support networks, setting up accounts (such as email and online lines) signpost to other services, form filling, troubleshoot issues, running virus checks and helping people who have been scammed.

Residents can self-refer and we take direct referrals from Age UK Lambeth and Croydon, Linkage Southwark, Croydon Mencap and Disability Advise Services Lambeth, LookAhead, Centre 70, High Trees, Mosaic Clubhouse, Lambeth Tech Aid, SLAM, Mind Southwark & Lambeth where we extend their services to help their harder to reach beneficiaries.

Contact us to refer someone

#communitytechsupport #covid19UK #croydon #crystalpalace #lambth #southwark

New year, new beginnings and back to basics. Looki

New year, new beginnings and back to basics. Looking forward to helping @hackneycarers with their Zoom skills just in time for #Lockdown3 #carers #isolation #digitalskills #digitalinclusion #fixthedigitaldivide

Meet our fabulous program co-ordinator – Georgin

Meet our fabulous program co-ordinator – Georgina.

She works across a variety of areas – from delivering our Digital Horizons programme, working 1 to 1 with vulnerable residents and managing partnership projects – always with a smile.

“When technology feels so familiar, its easy to think its easy, but it really isn’t! There are so many barriers that individuals face, and so many options available that it can feel quite overwhelming.

I have learnt the importance of approaching each case individually, spending that extra time listening and responding to those individual needs.

Although it can take a while, when you support someone to get on to an exercise class on Zoom or YouTube to listen to their favourite music you know its been worth it!”

Georgina’s real skill is keeping our lessons clear and easy to understand for learners and making them feel at home.

THANK YOU!!!

#digitalskills #adultlearning #digital #communitiescan #community #croydontogether #makinglifebetter #volunteering #employmentskills #contribute #cityandguilds #support #lovinglife #southlondon #HiddenHeroes #CommunitySpirit #christmas2020

Georgina Foster

Final ‘Digital Awareness for Older People’ Cla

Final ‘Digital Awareness for Older People’ Class before the break.

We covered sending photos by WhatsApp and the fantastic range of online Christmas activities compiled by Digital Unite https://connect.digitalunite.com/

Going against the trend, our class of ‘non-techie’ older people has doubled since the Summer and the stewardship of Sue Gauge.

We now have an average of 18 learners each week throughout #Croydon, #Lambeth and #Southwark.

0ur regular Lesley, is from far afield as Beverly (Google it!)

We start back on the 5th Jan

A massive thank you to the support of Upper Norwood Library Hub and the fundraising efforts of local partners Crystal Palace Festival l and SE19 Lates whose campaigning will propel us into the new year.

@crystalpalacefestival
@uppernorwoodlibhub
@se19lates
@suegauge

#digitalinclusion #crystalpalacetriangle #crystalpalacetriangle #olderpeople #isolation ##digitalskills #communitytechsupport

Margaret has been learning how to transfer contact

Margaret has been learning how to transfer contacts between her old phone and a new #donation from #everyoneconnected.

Getting this device to her and spending some time helping her understand how to use it and answering her questions means she is now looking forward to seeing her grandchildren on WhatsApp on Christmas Day.

Big thanks to @millennium_community_services and @goodthingsfoundation

#isolation #Community #Southwark #EndLoneliness #digitalinclusion #communitytechsupport #xmas #fixthedigitaldivide

2 days until the xmas raffle draw and Our Digital

2 days until the xmas raffle draw and Our Digital Awareness Class for Older People is making an assault on the final tickets so you better get yours in now before they are gone

@se19lates #ShopSE19 #croydoncommunity #crystalpalacetriangle #gipsyhill #crystalpalace

MEET THE TEAM - Part 1 As winter is drawing in, w

MEET THE TEAM - Part 1

As winter is drawing in, we wanted to introduce you to the team working hard behind the scenes at ClearCommunityWeb.

More importantly, we want to celebrate the work they do and their contribution to our community.

So first up is ...

SUE GAUGE

After 14 years in the Ministry of Justice, Sue initially joined ClearCommunityWeb as a volunteer; helping with the Digital Skills for Seniors classes at the Upper Norwood Library Hub.

She now leads our Digital Awareness for Older People program; a virtual class helping people to build confidence and encouraging them to 'have a go'!

Under her stewardship the class has doubled in six months. We all learn new things and get a chance to ask the questions we can't ask elsewhere.

"It’s really opened my eyes to how incredibly hard it is to use a smartphone if you’ve never used anything other than a landline. Most people take all this digital stuff for granted, yet to the people in our class it’s like a foreign language. It’s a pleasure to give them some idea about what it all means so they can be confident enough to give it a go.”

Thanks Sue

#communitybuilding #digitalskills #gipsyhill #communitylove #se19 #crystalpalacetriangle #crystalpalace #digitalinclusion