Understanding your own mobile phone is a crucial step to building confidence with your own technology!
A starting point is knowing what mobile phone model you have and which software version or operating system it has.
Firstly, this helps you know what apps you can install, you become more familiar with the phone and other ‘Settings’ and lastly, if you have a problem and need to go into a mobile phone shop, you are less likely to be dismissed and will feel more confident asking you questions if you know with certainty what you have.
Whilst Android phones (Samsung, Moto, Huawei, Google, LG) and iOS (iPhones) are different the way the way you access ‘Settings’ is very similar.
What is really good about knowing this is that ‘Settings’ looks the similar in many other Apps, Programs and Software in Phones, Tablets and on the internet.
If things aren’t working as they should, the a good place to tart is to look for the ‘Settings’ t see if there is anything you can change to make it work better
On an iPhone, tap Settings, then General, then About. You are looking for Software Version and Model Name
On an Android phone, tap Settings, then About phone (you may have to scroll down to the bottom). You are looking for Device Name and Android Version.