Easy Read Guides

Easy Read Guides

To ensure everyone can access Zoom, we have created Easy Read guides for you to download.

The guides cover the basics of using Zoom on a computer or laptop, tablet and phone. We start at the beginning, answering key questions that will help you get the most out of this new technology. 

  • What is Zoom?
  • Safety and codes of conduct 
  • How to download Zoom? 
  • How to join a Zoom meeting?
  • What are the basic controls in Zoom?
  • How to use chat and reactions in Zoom?

The ‘Easy Read’ format breaks down the process step-by-step, highlighting new words, using a large font, short sentences and images. 

Click on the buttons below to download the guides and help a friend or family member stay connected using Zoom. 

What is Zoom?

Safety and codes of conduct 

Easy Read Guides: Computer or Laptop

How to download Zoom?

How to join a Zoom meeting?

What are the basic controls in Zoom?

How to use chat and reactions in Zoom?

Easy Read Guides: Tablet 

How to download Zoom?

How to join a Zoom meeting?

What are the basic controls in Zoom?

How to use chat and reactions in Zoom?

Easy Read Guides: Phone

How to download Zoom?

How to join a Zoom meeting?

What are the basic controls in Zoom?

How to use chat and reactions in Zoom?

Other Resources

Easy Read Guides

Zoom Basics: Mute and Stop Video

Mute and Stop Video

When you are in a Zoom meeting you can mute your audio so people can’t hear you or stop your video so people can’t see you.

You may want to mute your audio when there is background noise, you are talking to someone else in the room or the person hosting the meeting has asked you to.

To mute your audio, click or tab on the microphone button when it says “mute”. To unmute your microphone again, click or tab on the same button when it says “unmute”.

You may want to stop your video when you leave the room, you are talking to someone else in the room or the person hosting the meeting has asked you to.

To stop your video, click or tab on the video button when it reads “stop video”. To start your video again, click or tab on the same button when it says “start video”.

In a Zoom meeting, the microphone and video button is located on the left of the toolbar along the bottom of the screen.

Click on the buttons below for more information on Zoom controls, testing your audio and try out a test meeting.  

 

Attendee Controls

Testing computer or device audio 

Try testing your audio and video 

Video from Zoom

Other resources

Digital Unite: Introduction to Zoom Meetings

Digital Unite: Hosting a Zoom Meeting

Digital Unite: Technology Guides

Easy Read Guides

Zoom Basics: Joining a meeting on a computer

Joining a Meeting on a Computer

If you are using a desktop computer make sure you have a webcam, microphone and speakers connected – most laptops have these. 

If you have been invited to join a Zoom meeting or help a friend or family member there are two ways you can join via a desktop computer or laptop – link or meeting ID.

You will have been given by the person hosting the meeting either or both the link or meeting ID.

To join by link, click on the link you have been sent. Zoom will automatically open or install when you click on the link.

To join by meeting ID, open Zoom on your desktop computer or laptop, click join and enter the meeting ID you have been given. Or, you can visit the Zoom website (https://zoom.us/join) or click on the button below.

You may be required to enter a password to join a meeting – enter the password you have been given when prompted. 

Click on the buttons below for more information and test out joining a meeting.

Desktop computer or laptop

Joining a meeting

Try out a test meeting first

Video from Zoom

Other resources

Digital Unite: Introduction to Zoom Meetings

Digital Unite: Hosting a Zoom Meeting

Digital Unite: Technology Guides

Easy Read Guides

Zoom Basics: Joining a meeting on a smart phone or tablet

Joining a Meeting on a Smart Phone or Tablet

Before you join a Zoom meeting on a smart phone or tablet you need to download the Zoom application – view our Zoom Basics: Downloading resource if you need help doing this. 

Once you have downloaded the Zoom application you can join a meeting on your smart phone or tablet in two ways – link or meeting ID.

You will have been given by the person hosting the meeting either or both the link and meeting ID.

To join by link, click on the link you have been sent. Zoom will automatically open when you click on the link.

To join by meeting ID, open Zoom on your smart phone or tablet, click join and enter the meeting ID you have been given. You can also visit the Zoom website (www.zoom.us/join) or click on the button below to join a meeting.

You may be required to enter a password to join a meeting – enter the password you have been given when prompted. 

Click on the buttons below for more information and test out joining a meeting.

Smart phone or tablet

Joining a meeting

Try out a test meeting first

Video from Zoom

Other resources

Introduction to Zoom Meetings

Hosting a Zoom Meeting

More Technology Guides

Easy Read Guides

Zoom Basics: Joining a meeting by telephone

Joining a Meeting by telephone

If you have been invited to join a Zoom meeting or helping a friend or family member but don’t have a computer, smart phone or tablet then you can join a Zoom meeting by telephone. 

You will have been given by the person hosting the meeting a meeting ID – you need this unique number to join the meeting.

To join a meeting by telephone, dial the teleconferencing number provided in your invite. Enter the meeting ID when prompted using your dial pad.

You may be required to enter a password – enter the password you have been given when prompted. 

If you don’t have a teleconferencing number on your invite click on the “Find your local number” link in your invite or click on the button below.  

Depending on the hosts account you may be charged, if a number is toll-free it will say “Toll Free” next to the teleconferencing number in your invite.

Click on the buttons below for more information about charges, dial-in numbers and rates. 

Joining a meeting by telephone

Dial-in Numbers

Dial-in charges

Dial-in rates

Video from Zoom

Other resources

Digital Unite: Introduction to Zoom Meetings

Digital Unite: Hosting a Zoom Meeting

Digital Unite: Technology Guides

Easy Read Guides

Zoom Basics: Gallery View and Active Speaker

Gallery View and Active Speaker

When you are in a Zoom meeting you can switch the ways you view people on your screen – gallery view or active speaker.

You can switch between these as many times as you like during a meeting. Switch to gallery view to see everyone in the meeting at the same time or active speaker to see only the person speaking.  

Switching between views can be slightly different depending on whether you are using a laptop/computer, tablet or iPad, iPhone or android phones.

To switch between views during a meeting click or tap on the “gallery view” or “active speaker” button on the screen. On a laptop/computer this is often located in the top right hand corner.

If you are using a phone or tablet you may also be able to swipe the screen left or right to switch between views.

Click on the buttons below for more information and try out switching views in a test meeting. 

How Do I Change The Video Layout?

Practice switching views

Other resources

Digital Unite: Introduction to Zoom Meetings

Digital Unite: Hosting a Zoom Meeting

Digital Unite: Technology Guides


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