Cyber-Shield Resources

Cyber-Shield Resources

Advice & Information

National Cyber Security Centre (NCSC)

https://www.ncsc.gov.uk/

The National Cyber Security Centre, a part of GCHQ, helps businesses, the public sector and individuals protect the online services and devices that we all depend on.

 

MET – Little Guides

https://www.met.police.uk/police-forces/metropolitan-police/areas/campaigns/2019/little-guide-preventing-fraud/

A series of leaflets and books design by the MET to explain some of the most common scams and give advice on how to avoid falling victim to them

The Cyber Helpline Guides

A series of guides and how-to’s developed by The Cyber Helpline

https://www.thecyberhelpline.com/guides

Get Safe Online

The UK’s leading internet safety website. Provides unbiased, factual and easy-to understand information on online safety.

https://www.getsafeonline.org/

Internet Matters

Offers expert guides, practical advice, and interactive resources for parents, carers, and professionals to navigate the digital world and its various risks.

https://www.internetmatters.org/

ChildNet

A UK-based charity who empower children, young people, and those who support them in their online lives, and its mission is to work with others to make the internet a great and safe place for children and young people.

https://www.childnet.com/

Childnet

Take Five

Useful resources to help people be more resilient against scams and financial fraud

https://www.takefive-stopfraud.org.uk/

Reporting

Report Fraud

Formally known as Action Fraud, is the UK’s national reporting centre for fraud and cybercrime where you should report fraud if you have been scammed, defrauded or experienced cyber crime.

https://www.reportfraud.police.uk/

CrimeStoppers

Independent charity enabling the anonymous reporting

https://crimestoppers-uk.org/

Victim Support

Support services to help people manage after crime and to empower them to ensure their voices are heard

Home

Useful Tools

How Secure is My Password

Check how quickly and easily your password is to guess and improve it. Great tool to help people make their passwords more secure

https://www.security.org/how-secure-is-my-password/

Have I Been Pwned

Check to see if your email address has been caught in a data beach

https://haveibeenpwned.com/

The Cyber Helpline

A chatbot which takes you through the steps to understand if you have been compromises, signpost to relevant resources or connect you with a trained volunteer

https://www.thecyberhelpline.com/

F-Secure

Cyber security company that provides an online Virus checker, antivirus software, VPNs, password management, and other consumer cyber security products and services for computers, mobile devices, smart TVs and internet of things devices.

https://www.f-secure.com/gb-en

Cyber Action Plan

Online tool for both individuals and business created by the NCSC.

https://www.ncsc.gov.uk/cyberaware/actionplan/individuals-and-families

Cyber-Shield Resources

Email Scams to watch out for

Temu free prizes

Temu is a Chinese company which offers heavily discounted consumer goods, typically shipped directly from China where most things are manufactured. The general catch is risks to user privacy due to extensive data collection, concerns about unethical labour practices and forced labour in its supply chain and poor or inconsistent product quality.

There is an ongoing widespread scam in which the scammer posing as Temu sends an email which claims that the victim could receive a prize such as a free or heavily discounted e-bike in exchange for answering a few questions about their shopping experience with the brand. The victim will then click on a dodgy website and give their personal data.

Cloud Service Full

Cloud storage is a method of storing digital data on

remote servers, accessible over the internet, rather than on local devices like hard drives. Multiple companies offer a form of cloud service, including Google (Drive), Microsoft (OneDrive) and Apple (iCloud).

Scammers sometimes send messages claiming to be the cloud provider and they inform you that your cloud storage is full and you must pay to upgrade. They can sometimes even claim that you will no longer be able to send messages or that your account will be locked or even deleted if you don’t respond to the message urgently.

If the user was at or over the limit for their storage, the worst-case scenario would be that you may not be able to edit your files or upload new ones, depending on the provider’s methods, but your account would not be locked or deleted.

Winter fuel payments

Criminals will message you claiming to be from the government and ask you to update your details or

complete an application to receive your Winter Fuel Payment. They’ll direct you to a fake government or energy website that looks just like the real thing.

The website will ask for your personal information and card details, which the criminals will use to make fraudulent payments. If you’re eligible for the Winter Fuel Payment, the government won’t text or email you. Most people that are eligible will get their payment automatically and receive a letter to confirm the amount. You can use the real government website to check if you are eligible.

Community Resilience and Online Safety Training

Community Resilience and Online Safety Training

A new programme in Lambeth to support the voluntary sector, frontline staff and active
community members to be more equipped to help others at risk online – be it from scams,
fraud or online abuse and other harm.
Join the MET Cyber Protect Team and ClearCommunityWeb for a series of presentations
to cover the fundamentals with follow on workshops to put this all into practice in small
groups.
5th March (2pm-5pm) at 336 Brixton Road, London, SW9 7AA
  • Practical advice on a range of subjects including Phishing, Social Engineering, Ransomware, Password Security, Secure Connections, Supporting Others & Reporting (MET Cyber Protect Team/ ClearCommunityWeb)
12th March (2pm-5pm) at 336 Brixton Road, London, SW9 7AA
  • Small group work covering identifying and handling corrupted devices, privacy checks, securing accounts and reporting a cyber crime. (ClearCommunityWeb)
16th April (2pm-5pm) at 336 Brixton Road, London, SW9 7AA
  • Practical advice to understand more about Tech Facilitated Abuse, how it is used to monitor, coerce and control, as well as threatening behaviour and online harm.  (MET Cyber Protect Team/ ClearCommunityWeb)
23rd April (2pm-5pm) at 336 Brixton Road, London, SW9 7AA
  • Small group work covering tracking, online harm, tools to gather evidence, securing phones & recovery planning. (ClearCommunityWeb)
This programme is supported by Lambeth Neighbourhood Watch, Lambeth Safer Neighbourhood Board and MOPAC.
Connecting Communities – A free tablet and training for Hyde Housing residents in Lambeth

Connecting Communities – A free tablet and training for Hyde Housing residents in Lambeth

Calling all Hyde residents! Come and build your digital confidence with a free tablet and training.
Join Lloyds Bank Academy & ClearCommunityWeb for programme of support to help you get online and connect with your community.
To be eligible for this scheme you must be
  • A Hyde resident
  • Low income
  • Over 18
To get your free tablet you must attend a 2 hour training session to help you set the tablet up safely in either Kennington or Stockwell – dates TBC
You will then be able to access
  • A learning guide
  • Drop in Support in Stockwell
  • Follow on workshops and online classes
  • Zoom training
Register your interest here: https://form.jotform.com/260484239300351
Further information: info@clearcommunityweb.co.uk or 07523 646 277.
Developing our Community Resilience & Online Safety training

Developing our Community Resilience & Online Safety training

We’ve recently been extending our community-placed digital inclusion to explore how front-line workers and voluntary sector can better support the people they work with digitally.

This requires an approach which supports people to be more confident in their own knowledge and capability whilst ensuring that the support they give follows a form of best practice and reduces dependency.

A huge stepping-stone for this has been forming what is now called our Community Resilience & Online Safety programme which we have recently been running Croydon and are now about to launch in Lambeth. The goal is to train the voluntary sector to support the people they work with to be safer online and be confident this is being done in a consistent way.

We’ve partnered with the MET Cyber Protect team to provide a good grounding in the risks and realities of common cyber threats and the Computer Misuse Act which allowed us to really drill into how we can recognize people in the community who have either be at risk or have been compromised and to provide the appropriate support for this situation.

This is then followed the week after with small group work and practical activities thinking through common scenarios and approaches.

This then leads into dedicated sessions focusing on Tech Facilitated Abuse and how we can support people against online harm and cyber stalking.

We include the tools and techniques to support people to audit and secure their accounts and devices in a person-centred way so that they have an opportunity to move on emotionally and competently.

This will have its own journey and timeline depending on circumstances and so I have been long interested in how we can build community solution that allow people to be able to work to their own plan of things whilst getting access to a supportive environment – crucial components in all our work.

Central to all of this has been the development of our Resilience Plan approach and hugely influenced by the LinkedIn posts from Marc Raphael at 911Cyber

Key to the success of the training is developing a range of scenarios and activities for volunteers and frontline staff to explore and to help people to think through a strategy to help someone with.

This is very similar to the Exercise in a box approach from the NCSC, the key difference being context and language. The vernacular of IT is barrier and is something that we address.

This is less about being a cyber security expert and more about what I can do for community members to help them when something happens in an empowering way and is often about helping someone to gather their thoughts.

In many ways it’s like an Active Bystander approach.

What’s on in February at ClearCommunityWeb

What’s on in February at ClearCommunityWeb

If you are looking to learn something new with your mobile phone, scratch an itch by getting to grips with how your laptop works or feel safer online with one of our workshops across South London, then February is ram packed with opportunities.

Workshops

Tuesday 9th February

Thursday 12th February

Friday 20th February

Friday 27th February

Community Resilience against Online Harm

Thursday 12th February

Croydon Central Library, 1st Floor Digital Zone, Katharine Street, CR9 1ET

Join us for an afternoon of workshops, training and community engagement to understand more about recognizing online harm and learn what to do in critical situations.

Booking essential