How safe are your WhatsApp settings?

How safe are your WhatsApp settings?

WhatsApp is one of the most used communication tools and yet is also one of the most ‘high risk’ platforms for scammers, misinformation and identify theft.

It’s really simple for someone to take control of a WhatsApp account and then get access to all contacts and other groups on that phone AND YET it is also straightforward to put measures in p[lave to make this almost impossible.

Over the next few weeks we will be focussing on WhatsApp security settings and other tips and tricks in our Mobile Phone Boot Camps (Wellness Centre, Croydon 12th April & Myatts Field, Kennington/Camberwell 19th April) and on our Digital Awareness Online class on the 23rd April.

A just a little reminder that we re-start our Digital Drop in schedule again from Monday.

See you soon!

Spring is in the air!

Spring is in the air!

It’s been fantastic to see the sunshine starting to creep out as the clocks go forward.

A gentle reminder that our Digital Drop-In schedule is paused  for the next two weeks as we restock, refresh and get ready for the spring and summer programme. We will resume again on Monday 15th April at Anerley Town Hall and West Norwood Library.

The exciting news is that we will be starting our brand new session at Age Uk Lewisham & Southwark’s Yalding Centre on Southwark Park Road every Thursday 2pm-4pm from 18th April.

Our full schedule can be found here.

There’s still time to register your interest for our course starting in April in Anerley, Bermondsey, Thornton Heath and Brixton. Our full Community Learning schedule can be found here.

Hope to you see you at a session soon 😉

Have you tried one of our Digital Drop-Ins?

Have you tried one of our Digital Drop-Ins?

Since 2021 we have been running a programme of Digital Drop-Ins across South London, providing a friendly, informal space to get questions answered or problems solved for your laptop, tablet or smart phone.  
 

Many people also choose to use the space for online learning or ‘homework’ from one of our courses with the confidence that you can get support from a member of staff or volunteer when you need it.
 

Typical things we help with include:  

✔ Setting up accounts  

✔ Installing apps  

✔ Resetting passwords  

✔ Being safer online  

✔ Transferring files  

✔ Checking for problems   

✔ Starting at the beginning 

We help you build the confidence and skills to do this stuff for yourself.

Our sessions run daily across South London an nd each venue has its own different feel. 

If you haven’t been down yet and you want a little nudge in the right direction, then come along and say hi!  

All are welcome! 

Connecting Lambeth Digitally

Connecting Lambeth Digitally

We have finally met our target of providing digital support in Lambeth every day of the week. Our fantastic new session at The Old Laundry in Stockwell (Tuesday 2pm-4pm) has made this happen!

Our Digital Drop-Ins help residents build confidence with their device, provide critical support if they have lost access to an account or believe they have been hacked and provide direct pathways to our Community Learning programme, employability opportunities and accredited learning.

We also provide dedicated sessions for disabled residents and carers, through our D.A.T.A programme in partnership with Millennium Community Solutions and provide access to devices via Community Tech Aid.

A crucial new programme for us is our Online Services Support response to the Cost of Living Crisis. Here we help residents with’ online applications and access to services.

For many this is a minefield. Sometimes little assistance in getting everything ready is enough and for others actually being taken through the process of creating and checking email or uploading key documents is a critical intervention. We already work hand in glove with organizations like Centre 70, Brixton Advice Centre and Citizen’s Advice Bureau.

We currently can be found bi-weekly within the Healthy Living Platform pantries (Moorlands, Myatt’s Field) and Clapham Park Cube.

Finally we have been piloting some new work as we have co-designed some workshops alongside Healthwatch Lambeth within the Fiveways PCN to raise awareness of and support residents to use the NHS App.

2024 is looking good as we deepen our work with both Community Tech Aid and Millennium Community Solutions as we bring our programme to their Digital Community Hub and Neighborhood Hub respectively, strengthening the relationship we have developed since meeting under Covid.

We will continue our monthly Mobile Phone Boot Camps at the Myatt’s Field North Centre & the Clapham Park Cube and will be launching our new Healthy Digital programme to support the use of health related apps and technology so that we can all be more on control over managing our own health.

Hope to see you out there!

Current Schedule

Digital Drop-Ins

Our Digital Drop-ins provide a friendly, informal space to get questions answered or problems solved for your laptop, tablet or smart phone. You can also practice in a supported environment and get access to other local learning programmes.

Online Services Support

Our Online Services Support provides friendly help with completing forms, creating accounts, accessing the council, NHS and DWP online. We can help you get everything ready for an application, teach you how submit relevant documents and be more independent.

Bi-weekly

Community Learning

We are currently registering for the following courses Jan – March

Full schedule

We have a full programme of Digital Skills workshops ahead 📆

We have a full programme of Digital Skills workshops ahead 📆

Coming in to the stretch before Christmas we have a full schedule of workshops in front of us alongside our usual programme of Digital Drop-Ins and courses.

We have Mobile Phone Boot Camps in Myatt’s Field where we will be looking at Mindfulness Apps and in Peckham this coming week, where we will be looking at Settings and how to set your phone up.

The week after we have Staying Safe Online workshop in Bromley X by X and finally our ‘Be Well For Winter’ event at Addiscombe Catholic Church.

We also have our full schedule of Digital Drop-Ins here, with new sessions running at Norbury Library and United Reformed Church in East Dulwich.

If we haven’t seen you for a while it would be great to  see you, so come along before winter sets in!

Our Southwark digital programme develops

Our Southwark digital programme develops

We are finally able to extend our digital programme to Southwark on an ongoing basis, providing a combination of our Digital Drop-Ins, workshops and courses alongside some very specific resident support.

First up we are working within the fabulous and newly built Appleby Blue Almshouses providing monthly mobile phone boot camps. From the 25th October we go back to the beginning and deep dive into using settings and helping to customize our phone so it works just right for us.

From the 7th November we also kick off our programmer of 6 -week courses with our popular Connect Up course which is open to all.

We have also been providing some individual assistance to residents, newly moved, to change utilities, access council services and ensure benefits are all changed to the new address.

Thanks to support from United St Saviours we have been able to make this happen.

After a summer spell of drop-in support and outreach workshops at the Tessa Jowell Centre, we have also started our first regular Digital Drop-in alongside Link Age Southwark at the United Reformed Church in East Dulwich.

Every Friday 2pm-4pm we are there to help build confidence with devices as well as to build awareness about the internet. We sit alongside the Friday Warm Hub and have already started to make friends!

We have more things on the horizon, including a programme if health app workshops and volunteer training, so watch this space.


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