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Digital support during these times

Digital support during these times

I wanted to send a message to explain some of the ways we can help non-profits, community groups and local residents during these confusing times.

We are providing the following:

1 to 1 sessions and small group support.

We are offering support, advice and hands-on help to

  • Set up video chat software to stay in contact with family, friends, neighbours during this time. (Skype/ Facetime/ WhatsApp)
  • Helping you to set up online shopping account and making that first purchase
  • Critical form filling and applications: Council, Rent, Health Service

I would like to run a group session on using Skype ahead of everything closing down as this would be a really good way to learn! We can set this up so that we are at a safe distance.

We are operating Tuesday and Friday mornings at Upper Norwood Library whilst it is open to the public but can arrange other times. Contact Caspar 07523 646 277 caspar@clearcommunityweb.co.uk

Community Remote support

We can provide remote support to solves issues with your computer or to walk you through setting up video or shopping online.

This is available now and will continue if public buildings close.

Community Groups/ Working from home

We are providing special training and set up for community groups and non-profits who need to say in touch using Skype or Zoom.

We can assist you in remote working and provide direct support for your beneficiaries.

We are here to enable you to help your folk!

Contact Caspar 07523 646 277 caspar@clearcommunityweb.co.uk

Technology and changing the way we do things can be stressful and a strain, especially when forced upon us

My goal is to make this as simple as it can be especially during these times.

Contact Us

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Important Resources

Covid Mutual Aid UK is a group of volunteers supporting local community groups organising mutual aid throughout the Covid-19 outbreak in the UK

Best Community Fundamental Digital Skills Training Initiative – GHP Social Care Awards 2020!!!

Best Community Fundamental Digital Skills Training Initiative – GHP Social Care Awards 2020!!!

Really excited about this, as it came out of the blue – We’ve won an award!

Best Community Fundamental Skills Training Initiative – GHP Social Care Awards 2020!!!

A massive thank you to all who nominated and this journey would not have been possible without the support of the Upper Norwood Library Hub, the inspiration and passion of The Library of Things, The Volunteers (Helen, Kalina, Simon, Claire, Lynne, George, Sue)  and of course the people that turn up week after week.

A special thanks also goes to Digital Unite, Leonard Cheshire and the CVA Croydon for their resources, training and encouragement.

https://www.ghp-news.com/2020-social-care-awards-press-release/

https://www.ghp-news.com/winners/clear-community-web/

See more on our Facebook page

Tea & Tech – Managing health with online tools (Memory Loss & Stress)

Tea & Tech – Managing health with online tools (Memory Loss & Stress)

This Tea and Tech will focus on how we can use the internet to be more informed about managing our health online.

Friday March 6th – 12-2. Upper Norwood Library Hub. Westow Street. SE19.

About this Event

Dementia is a life-limiting condition and will affect most of us at some point in having to deal with its symptoms or to care for someone else.

Understanding how to recognize the signs and learning a few techniques to help keep the brain active and our memories alive could make the difference in the quality of life for those around us.

Work overload, trauma and mental health issues can also affect our memory so a greater insight into this at a younger age is very useful.

Anna D’Agostino, Croydon BME Forum (http://www.cbmeforum.org) will help us to recognize the signs and where to get advice and ongoing to support for those living with dementia, carers and family members.

We will look at some of the apps and tools online that can help us improve our memory.

Amy Viola, The Little Escape, (http://thelittleescape.co.uk) will also guide us on how to access and use meditations on our phone or online to help us manage our wellbeing and overall mental state, as she says “The quality of your mindset dictates the quality of your life”

Tea and Tech is a series of workshops & events to make the digital world a whole lot simpler.

We cover a range of topics including personal security, managing your health online and making payments.

We have activities to follow and a chance to try new things such as a tablet or assistive technology.

Time is always set aside for ‘community fixing’ – helping you with updates, installing apps, accessing old accounts and other niggling issues.

We are always looking for volunteers so please get in touch if you can spare a few hours to help local resident. caspar@clearcommunityweb.co.uk.

Tea & Tech – Using comparison websites to save money & reduce energy bill

Tea & Tech – Using comparison websites to save money & reduce energy bill

Talks, activities and a helping hand to stay safe online, make new friends & become ‘Digital Citizens’.

We will be taking residents through a series of different comparison websites and demonstrating how we can use the internet to make better choices with our utilities.

There will be one to one advice from the Big Energy Savings Network to evaluate individual energy bills.

So bring your paperwork along ! – Your most recent bills or access to your online account if you have one

Tea and Tech is a series of workshops & events to make the digital world a whole lot simpler.

We cover a range of topics including personal security, managing your health online and making payments.

We have activities to follow and a chance to try new things such as a tablet or assistive technology.

Time is always set aside for ‘community fixing’ – helping you with updates, installing apps, accessing old accounts and other niggling issues.

We are always looking for volunteers so please get in touch if you can spare a few hours to help local resident. caspar@clearcommunityweb.co.uk

WHEN: Friday 24th January at 12:00

WHERE: Upper Norwood Library Hub, Westow Street, SE19

 

Tea and Tech @ Kingswood Community Shop

Tea and Tech @ Kingswood Community Shop

Welcome to the new year!

We have two community events coming up at the Kingswood Community Shop, a new venue for us and hopefully the start of more to come for 2020.

Community Fixing

Tuesday 14th January 17.00-19.00

Community Fixing provides 121 help and assistance with your own devices or laptops. It is a community-based initiative where we try to give you a hand up or help you to troubleshoot things for yourself.
We are there to answer questions, provide quick fixes or advise on any problems you may have with your laptop, mobile phone or tablet. Come on down, get questions answered and problems solved.
Typical issues we can assist with include:

  • Running updates
  • Installing/ uninstalling programs or apps
  • Checking anti-virus and security
  • Transferring photos and files between devices
  • Check for hacking
  • Running backups
  • Accessing email accounts
  • Resetting passwords
  • Sending images and other files
  • Setting up Skype and other messaging
  • Review social media privacy settings
  • Advise on software to use.

We can’t guarantee being able to solve every problem or fit everyone in but we will have a good go!

https://www.eventbrite.co.uk/e/community-fixing-laptop-ipad-mobile-phone-assistance-and-signposting-tickets-86225678325

Personal online safety: workshop, tips and support

Tuesday 21st January 17.00-19.00

Do you have an apprehension or fear around the safety of the internet, email or your mobile phone?

Tea and Tech” is an informal workshop and presentation exploring subjects such as:
• Personal Online Safety
• Mobile Phone Safety
• Management of Email/Personal Information
• Online Scams – how to recognize and avoid them

Tea and Tech is designed to make the complicated simple for all to understand.

https://www.eventbrite.co.uk/e/tea-and-tech-kingswood-community-shop-tickets-86225866889 

Kingswood Community Shop

-38 Seeley Drive, London. SE21 8QR
https://www.eventbrite.co.uk/e/tea-and-tech-kingswood-community-shop-tickets-86225866889#map-target

 

 

Let’s look forward to 2020

Let’s look forward to 2020

It’s that season again and just wanted to say a big thanks to all who have attended our sessions, helped out or spread the word.

Since setting up early in 2019, it has been the mission of Clear Community Web to help people with their computer troubles and questions, to help develop skills and help them feel safer to get more out of the digital world around us.

Underlying this, we are trying to help people make better decisions and not be excluded from changes in the way we access services, job opportunities and to combat against isolation.

To date over 32 different people have attended our now over-subscribed “Digital Skills for Seniors” class at the Upper Norwood Library Hub, we have conducted over 108 one 2 one sessions helping people with everything from technical and hardware issues to registering to vote. We put on 4 Tea and Tech events which had a mix of fixing, talks as well as a host of guests from Leonard Cheshire and Croydon BME Forum and we are now hosting a CoderDojo – lead by Simon Hammond; helping our younger residents learn about coding.

We ended the year by facilitating a Christmas video message project in partnership with Willow Learning for Life and Croydon Mencap which can be seen here

But what’s next for the new year?

January 7th 11.00-12.15 at the Upper Norwood Library Hub

“Digital Skills for Seniors” re-starts for the new year. Please contact us beforehand if you are interested in this class

January 14th 17.00-19.00 at the Kingswood Community Shop

Community Fixing : 121 help and assistance with your own devices or laptops

January 21st 17.00-19.00 at the Kingswood Community Shop

TEA and TECH: Personal Online Safety : A FREE workshop exploring online safety, mobile phone safety, scams, passwords and managing email

January 24th 12.00-14.00 at the Upper Norwood Library Hub

TEA and TECH: Comparison websites and saving money on your utilities

March 6th 12.00-14.00 at the Upper Norwood Library Hub

TEA and TECH: TBC

April 10th 12.00-14.00 at the Upper Norwood Library Hub

TEA and TECH: TBC