Mar 13, 2026
Advice & Information
National Cyber Security Centre (NCSC)
https://www.ncsc.gov.uk/
The National Cyber Security Centre, a part of GCHQ, helps businesses, the public sector and individuals protect the online services and devices that we all depend on.
MET – Little Guides
https://www.met.police.uk/police-forces/metropolitan-police/areas/campaigns/2019/little-guide-preventing-fraud/
A series of leaflets and books design by the MET to explain some of the most common scams and give advice on how to avoid falling victim to them
The Cyber Helpline Guides
A series of guides and how-to’s developed by The Cyber Helpline
https://www.thecyberhelpline.com/guides
Get Safe Online
The UK’s leading internet safety website. Provides unbiased, factual and easy-to understand information on online safety.
https://www.getsafeonline.org/
Internet Matters
Offers expert guides, practical advice, and interactive resources for parents, carers, and professionals to navigate the digital world and its various risks.
https://www.internetmatters.org/
ChildNet
A UK-based charity who empower children, young people, and those who support them in their online lives, and its mission is to work with others to make the internet a great and safe place for children and young people.
https://www.childnet.com/
Childnet
Take Five
Useful resources to help people be more resilient against scams and financial fraud
https://www.takefive-stopfraud.org.uk/
Reporting
Report Fraud
Formally known as Action Fraud, is the UK’s national reporting centre for fraud and cybercrime where you should report fraud if you have been scammed, defrauded or experienced cyber crime.
https://www.reportfraud.police.uk/
CrimeStoppers
Independent charity enabling the anonymous reporting
https://crimestoppers-uk.org/
Victim Support
Support services to help people manage after crime and to empower them to ensure their voices are heard
Home
Useful Tools
How Secure is My Password
Check how quickly and easily your password is to guess and improve it. Great tool to help people make their passwords more secure
https://www.security.org/how-secure-is-my-password/
Have I Been Pwned
Check to see if your email address has been caught in a data beach
https://haveibeenpwned.com/
The Cyber Helpline
A chatbot which takes you through the steps to understand if you have been compromises, signpost to relevant resources or connect you with a trained volunteer
https://www.thecyberhelpline.com/
F-Secure
Cyber security company that provides an online Virus checker, antivirus software, VPNs, password management, and other consumer cyber security products and services for computers, mobile devices, smart TVs and internet of things devices.
https://www.f-secure.com/gb-en
Cyber Action Plan
Online tool for both individuals and business created by the NCSC.
https://www.ncsc.gov.uk/cyberaware/actionplan/individuals-and-families
Mar 13, 2026
Temu free prizes
Temu is a Chinese company which offers heavily discounted consumer goods, typically shipped directly from China where most things are manufactured. The general catch is risks to user privacy due to extensive data collection, concerns about unethical labour practices and forced labour in its supply chain and poor or inconsistent product quality.
There is an ongoing widespread scam in which the scammer posing as Temu sends an email which claims that the victim could receive a prize such as a free or heavily discounted e-bike in exchange for answering a few questions about their shopping experience with the brand. The victim will then click on a dodgy website and give their personal data.
Cloud Service Full
Cloud storage is a method of storing digital data on
remote servers, accessible over the internet, rather than on local devices like hard drives. Multiple companies offer a form of cloud service, including Google (Drive), Microsoft (OneDrive) and Apple (iCloud).
Scammers sometimes send messages claiming to be the cloud provider and they inform you that your cloud storage is full and you must pay to upgrade. They can sometimes even claim that you will no longer be able to send messages or that your account will be locked or even deleted if you don’t respond to the message urgently.
If the user was at or over the limit for their storage, the worst-case scenario would be that you may not be able to edit your files or upload new ones, depending on the provider’s methods, but your account would not be locked or deleted.
Winter fuel payments
Criminals will message you claiming to be from the government and ask you to update your details or
complete an application to receive your Winter Fuel Payment. They’ll direct you to a fake government or energy website that looks just like the real thing.
The website will ask for your personal information and card details, which the criminals will use to make fraudulent payments. If you’re eligible for the Winter Fuel Payment, the government won’t text or email you. Most people that are eligible will get their payment automatically and receive a letter to confirm the amount. You can use the real government website to check if you are eligible.
Mar 3, 2026
A new programme in Lambeth to support the voluntary sector, frontline staff and active
community members to be more equipped to help others at risk online – be it from scams,
fraud or online abuse and other harm.
Join the MET Cyber Protect Team and ClearCommunityWeb for a series of presentations
to cover the fundamentals with follow on workshops to put this all into practice in small
groups.
5th March (2pm-5pm) at 336 Brixton Road, London, SW9 7AA
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Practical advice on a range of subjects including Phishing, Social Engineering, Ransomware, Password Security, Secure Connections, Supporting Others & Reporting (MET Cyber Protect Team/ ClearCommunityWeb)
12th March (2pm-5pm) at 336 Brixton Road, London, SW9 7AA
16th April (2pm-5pm) at 336 Brixton Road, London, SW9 7AA
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Practical advice to understand more about Tech Facilitated Abuse, how it is used to monitor, coerce and control, as well as threatening behaviour and online harm. (MET Cyber Protect Team/ ClearCommunityWeb)
23rd April (2pm-5pm) at 336 Brixton Road, London, SW9 7AA
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Small group work covering tracking, online harm, tools to gather evidence, securing phones & recovery planning. (ClearCommunityWeb)
This programme is supported by Lambeth Neighbourhood Watch, Lambeth Safer Neighbourhood Board and MOPAC.
Mar 3, 2026
Calling all Hyde residents! Come and build your digital confidence with a free tablet and training.
Join Lloyds Bank Academy & ClearCommunityWeb for programme of support to help you get online and connect with your community.
To be eligible for this scheme you must be
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A Hyde resident
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Low income
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Over 18
To get your free tablet you must attend a 2 hour training session to help you set the tablet up safely in either Kennington or Stockwell – dates TBC
You will then be able to access
Mar 1, 2026
We’ve recently been extending our community-placed digital inclusion to explore how front-line workers and voluntary sector can better support the people they work with digitally.
This requires an approach which supports people to be more confident in their own knowledge and capability whilst ensuring that the support they give follows a form of best practice and reduces dependency.
A huge stepping-stone for this has been forming what is now called our Community Resilience & Online Safety programme which we have recently been running Croydon and are now about to launch in Lambeth. The goal is to train the voluntary sector to support the people they work with to be safer online and be confident this is being done in a consistent way.
We’ve partnered with the MET Cyber Protect team to provide a good grounding in the risks and realities of common cyber threats and the Computer Misuse Act which allowed us to really drill into how we can recognize people in the community who have either be at risk or have been compromised and to provide the appropriate support for this situation.
This is then followed the week after with small group work and practical activities thinking through common scenarios and approaches.
This then leads into dedicated sessions focusing on Tech Facilitated Abuse and how we can support people against online harm and cyber stalking.
We include the tools and techniques to support people to audit and secure their accounts and devices in a person-centred way so that they have an opportunity to move on emotionally and competently.
This will have its own journey and timeline depending on circumstances and so I have been long interested in how we can build community solution that allow people to be able to work to their own plan of things whilst getting access to a supportive environment – crucial components in all our work.
Central to all of this has been the development of our Resilience Plan approach and hugely influenced by the LinkedIn posts from Marc Raphael at 911Cyber
Key to the success of the training is developing a range of scenarios and activities for volunteers and frontline staff to explore and to help people to think through a strategy to help someone with.
This is very similar to the Exercise in a box approach from the NCSC, the key difference being context and language. The vernacular of IT is barrier and is something that we address.
This is less about being a cyber security expert and more about what I can do for community members to help them when something happens in an empowering way and is often about helping someone to gather their thoughts.
In many ways it’s like an Active Bystander approach.
Feb 8, 2026
If you are looking to learn something new with your mobile phone, scratch an itch by getting to grips with how your laptop works or feel safer online with one of our workshops across South London, then February is ram packed with opportunities.
Workshops
Tuesday 9th February
Thursday 12th February
Friday 20th February
Friday 27th February
Community Resilience against Online Harm
Thursday 12th February
Croydon Central Library, 1st Floor Digital Zone, Katharine Street, CR9 1ET
Join us for an afternoon of workshops, training and community engagement to understand more about recognizing online harm and learn what to do in critical situations.
Booking essential
