“Digital Skills for Seniors” moves to a virtual setting

“Digital Skills for Seniors” moves to a virtual setting

For the last 14 months or so we have run ‘Digital Skills for Seniors’ class at the Upper Norwood Library Hub where we have concentrated on helping our older residents become more comfortable and confident interpreting the information they see online and learning how to navigate around the internet.

But how to cope and react to the COVID-19 situation?

We started with a catch up ‘conference’ call using Zoom, something we have successfully used with our charity clients. 7 regulars were able to access the meeting. It took a few phones calls and there is a now a to-do list, BUT broadly speaking we got there and between us developed a nice little format.

So now we have a regular ‘virtual’ class which is set to continue for the next 3 months or so.

We start off with a general catch up on ow people are and coping and then share information about which shops are still open in the local area and which shops/ suppliers are doing local delivery.

We then had a quick activity to practice using Zoom and a web browser simultaneously; not so simple for those on a tablet.

We then explored the NHS 111 symptom tracker, the new COVID symptom tracker and had an update on some of the new scams that have emerged.

We finished off with a demonstration of the Kanopy video streaming service which is free to UK library card holders and some of the wonderful BFI online film archive.

We will be continuing with a similar format so feel free to join and bring some suggestions to the table.

You can access the  ZOOM class by clicking the following link from 10.45 every Wednesday

Please contact me first if you have never attended one of our classes BUT all are welcome.07523 646 277 or caspar@clearcommunityweb.co.uk.

 

Interviewed on the Live Lunch

Interviewed on the Live Lunch

Today, director Caspar Kennerdale was interviewed for the “Live Lunch” broadcast on FaceBook to discuss the Digital Lounge initiative at the Upper Norwood Library Hub.

The Live Lunch with Clear Community Web

Presented by Barbara Gunter and Galina RinTo be featured on the show please contact galina.rin@unlt.org (please don't message the page.Don’t hesitate to contact @clearcommunityweb here, by phone 07523 646 277 or email – info@clearcommuntiyweb.co.ukhttps://clearcommunityweb.co.uk/digital-support-during-the…/

Posted by Upper Norwood Library Hub on Wednesday, 25 March 2020

Digital support during these times

Digital support during these times

I wanted to send a message to explain some of the ways we can help non-profits, community groups and local residents during these confusing times.

We are providing the following:

1 to 1 sessions and small group support.

We are offering support, advice and hands-on help to

  • Set up video chat software to stay in contact with family, friends, neighbours during this time. (Skype/ Facetime/ WhatsApp)
  • Helping you to set up online shopping account and making that first purchase
  • Critical form filling and applications: Council, Rent, Health Service

I would like to run a group session on using Skype ahead of everything closing down as this would be a really good way to learn! We can set this up so that we are at a safe distance.

We are operating Tuesday and Friday mornings at Upper Norwood Library whilst it is open to the public but can arrange other times. Contact Caspar 07523 646 277 caspar@clearcommunityweb.co.uk

Community Remote support

We can provide remote support to solves issues with your computer or to walk you through setting up video or shopping online.

This is available now and will continue if public buildings close.

Community Groups/ Working from home

We are providing special training and set up for community groups and non-profits who need to say in touch using Skype or Zoom.

We can assist you in remote working and provide direct support for your beneficiaries.

We are here to enable you to help your folk!

Contact Caspar 07523 646 277 caspar@clearcommunityweb.co.uk

Technology and changing the way we do things can be stressful and a strain, especially when forced upon us

My goal is to make this as simple as it can be especially during these times.

Contact Us

1 + 8 =

Important Resources

Covid Mutual Aid UK is a group of volunteers supporting local community groups organising mutual aid throughout the Covid-19 outbreak in the UK

GHP Social Care Award Winner 2020!!!

GHP Social Care Award Winner 2020!!!

Really excited about this, as it came out of the blue – We’ve won an award!

Best Community Fundamental Skills Training Initiative – GHP Social Care Awards 2020!!!

A massive thank you to all who nominated and this journey would not have been possible without the support of the Upper Norwood Library Hub, the inspiration and passion of The Library of Things, The Volunteers (Helen, Kalina, Simon, Claire, Lynne, George, Sue)  and of course the people that turn up week after week.

A special thanks also goes to Digital Unite, Leonard Cheshire and the CVA Croydon for their resources, training and encouragement.

https://www.ghp-news.com/2020-social-care-awards-press-release/

https://www.ghp-news.com/winners/clear-community-web/

See more on our Facebook page

Managing health with online tools (Memory Loss & Stress)

Managing health with online tools (Memory Loss & Stress)

This Tea and Tech will focus on how we can use the internet to be more informed about managing our health online.

Friday March 6th – 12-2. Upper Norwood Library Hub. Westow Street. SE19.

About this Event

Dementia is a life-limiting condition and will affect most of us at some point in having to deal with its symptoms or to care for someone else.

Understanding how to recognize the signs and learning a few techniques to help keep the brain active and our memories alive could make the difference in the quality of life for those around us.

Work overload, trauma and mental health issues can also affect our memory so a greater insight into this at a younger age is very useful.

Anna D’Agostino, Croydon BME Forum (http://www.cbmeforum.org) will help us to recognize the signs and where to get advice and ongoing to support for those living with dementia, carers and family members.

We will look at some of the apps and tools online that can help us improve our memory.

Amy Viola, The Little Escape, (http://thelittleescape.co.uk) will also guide us on how to access and use meditations on our phone or online to help us manage our wellbeing and overall mental state, as she says “The quality of your mindset dictates the quality of your life”

Tea and Tech is a series of workshops & events to make the digital world a whole lot simpler.

We cover a range of topics including personal security, managing your health online and making payments.

We have activities to follow and a chance to try new things such as a tablet or assistive technology.

Time is always set aside for ‘community fixing’ – helping you with updates, installing apps, accessing old accounts and other niggling issues.

We are always looking for volunteers so please get in touch if you can spare a few hours to help local resident. caspar@clearcommunityweb.co.uk.

Using comparison websites to save money

Using comparison websites to save money

Talks, activities and a helping hand to stay safe online, make new friends & become ‘Digital Citizens’.

We will be taking residents through a series of different comparison websites and demonstrating how we can use the internet to make better choices with our utilities.

There will be one to one advice from the Big Energy Savings Network to evaluate individual energy bills.

So bring your paperwork along ! – Your most recent bills or access to your online account if you have one

Tea and Tech is a series of workshops & events to make the digital world a whole lot simpler.

We cover a range of topics including personal security, managing your health online and making payments.

We have activities to follow and a chance to try new things such as a tablet or assistive technology.

Time is always set aside for ‘community fixing’ – helping you with updates, installing apps, accessing old accounts and other niggling issues.

We are always looking for volunteers so please get in touch if you can spare a few hours to help local resident. caspar@clearcommunityweb.co.uk

WHEN: Friday 24th January at 12:00

WHERE: Upper Norwood Library Hub, Westow Street, SE19