Extending our support into Bromley

Extending our support into Bromley

Exciting times to be making new connections and never more so than to extend our work into the neighbouring borough of Bromley.

This is something we have been slowly working on the background and getting to understand the needs of the community.

With a combination of grant support from both the BTSE Innovation fund  and the London Community Foundation Bromley Community Fund we will be delivering a combination of different sessions throughout the rest of the year.

We start by launching our first Bromley Community Tech Support drop-in at Anerley Town Hall, every Monday 11.00-13.00 from 16th May. We have also set dates for our Community learning program as well as some of our Mobile Phone Boot Camps.

We are already talking to various partners within Bromley to provide another drop-in as well as to extend our hand to support other organizations with digital training and volunteers. The support so far from Bromley Well had been outstanding (thank you Nicola and Sue!) as well from Crystal Palace Community Trust.

You can see everything we have coming up in Bromley here and will keep this updated as and when new dates are announced.

Drop in to Drop Off

Drop in to Drop Off

We are truly excited to announce a partnership with Community Tech Aid as part of our upcycling and sustainability remit. 

Community Tech Aid are the leading light across Lambeth collecting unwanted devices, securely wiping them and re-distributing to the community. 

They have worked without 150 organizations, distributing a staggering 988 devices and so make perfect sense for us to work together and share expertise. 

From now on we will be able to take donations at any of our Community Tech Support Drop Ins and ensure they not only get securely wiped, devices get repurposed or parts get recycled but will we get to work with one of our closest friends in South London. 

Together we can promote the benefits of upcycling and continue to provide devices across our network in Lambeth, Croydon, Southwark and Bromley. 

So please, if you have any unwanted tech, Drop In to Drop Off.

New spring schedule for Community Tech Support Drop-ins

New spring schedule for Community Tech Support Drop-ins

Changing times ahead as we confirm our Community Tech Support Drop-in schedule for the Spring. 

We have some new partners for this project which we have been working on in the background as well as bringing our work to new communities. 

Community Tech Support provides friendly & informal drop-in support for computers, tablets & mobile phones. We can help you use your device, ensure it is safe and help you develop your skills.  

We can also help to set up or recover accounts, install apps or transfer files. 

“A place to get support, quietly practice or ask for advice.” 

Due to the planned refurbishment at the Platform Café in Loughborough Junction we will now be working alongside the fantastic Healthy Living Platform in their new home in the Moorlands Community Centre. 

We will be providing Community Tech Support there every Thursday at 10.00 from the 12th May. 

Directions can be found here. 

Next up we will also be starting weekly drop-ins every Monday 11.00-13.00 from the 16th May at the Anerley Town Hall. This is something we have been working on for a little while now and is part of a broader programme we are about to launch in Bromley. 

The complete schedule of Community Tech Support can be found here. 

 

“You are really very helpful to the community you don’t know how many people appreciate your service. Keep up the good work. Thank you all your help and support to our community. They need you.👍👏”
Does this sound familiar?

Does this sound familiar?

So does this sound familiar?

“Nani, I showed you that last week, for the tenth time, why cant you remember?”

Or how about this?

“I can’t right now, I’m busy”

Or how about?

“It’s really easy, why don’t you understand it?”

For many older people looking to family members for advice or help with their mobile phone or laptop this is exactly what they hear.

However, in turn, we hear:

“The younger generation go too fast, they do not have time for us”

And

“We are not stupid, we have learned complicated things, we just don’t understanding this bit and we are being forced to use it”

As well as

“This technology business is the future but we don’t know where to start”

All of this can make you stressed and when you are stressed it’s hard to concentrate and learn new things.

So we created the Mobile Phone Boot Camp; an opportunity for older people to go right back to basics and learn fundamentals such as changing settings, checking email, using maps or installing apps whilst practicing in small groups.

Even better, helping each other!

Croydon Spring Programme Announced

Croydon Spring Programme Announced

Stepping out the other side of Easter, we have a full programme of activities in Croydon designed to help build confidence and awareness and digital technology and provide critical support. 

Our Connect UP course has been a success so far in Crystal Palace. A six-week introduction to using email, searching safely, connecting by Zoom and using ‘Learn My Way’ has been funded by the Good Things Foundation 

“The tutor is patient, down to earth and made the class fun as well as realistic by using simple jargon. The classes have built my confidence with my dyslexia. Thank you. Thank you”

We have 3 new cohorts announced. Start dates, times and venues below: 

From 19th April 13.30-15.30 at Age UK Croydon, Thornton Heath 

From 20th April 10.00-12.00 at Upper Norwood Library Hub 

From 9th June 14.00-16.00 at Wellness Centre, Whitgift Centre, Croydon 

You can register for any of these HERE 

We also return with our Mobile Phone Boot Camps, this time at the Wellness Centre, Whitgift Centre in partnership with the Croydon BME Forum. 

We have 3 monthly dates announced starting on Friday 22nd April 14.00-16.00. 

Full details are HERE 

And finally, we continue our weekly Community Tech Support drop ins at both Age UK Croydon (Tuesdays) and Upper Norwood Library Hub (Fridays) 

Full details are HERE 

Enjoy your Easter! 

Community Learning programme takes shape 

Community Learning programme takes shape 

Alongside our Community Tech Support Drops Ins we also run a series of short courses we call our Community Learning programme. 

Community Learning, for us, means creating useful and practical courses for those new to the internet or computers or those that need to brush up on skills. We try to create sessions which are informal and try different ways of helping residents learn new concepts. 

They are designed to provide the skills necessary for work or to participate in accredited learning at a college but equally important is a sense of learning from each other’s experiences and understanding the challenges we all face.  

We now will be running regular Community Learning courses at the Upper Norwood Library Hub – our spiritual home, and where it all began for us at ClearCommunityWeb. A full schedule of date will be announced shortly but first up will be running our Connect Up course from Wednesday 20th April 10.00-12.00 for six weeks. 

Click here for more details. 

We will also be announcing similar dates in Croydon and Bromley as well as developing our digital programme with West London Mission and Lambeth Adult Learning.