Help for Household event opens its doors

Help for Household event opens its doors

We recently held our Help for Households event in partnership with the Upper Norwood Library Hub, and over 60 people attended a range of stalls, activities and health support.

We wanted to bring local residents and groups together under one roof in a social and equitable way, sharing food and learning something new.

Its easy to look at barriers and obstacles in hard times and anything that can soften and open relationships scan only be a good thing.

Being quite honest, we have been to too many ‘community events’ over the last ear with the same faces and too few residents. We really wanted to break that deadlock and have some fun.

Very many thanking you to Laura and It’s a Playground, Kim and the Norwood Forum, Sue at Invisible Palace, Danny and the Hive Choir, Kemi at the Paxton Green Timebank and Zen Laughter Yoga.

We are also strongly supported by the fantastic Lambeth Together Health & Wellbeing Bus as well as the South West London ICS

Can’t wait for the next one

A UK Emergency Alerts test is announced

A UK Emergency Alerts test is announced

The UK Government has announced a test, on St Georges Day (23rd April), of their Emergency Alert system which will be broadcast across all 4G and 5G smart phones across the UK simultaneously. This may be an emotive subject for many and already we have received several different examples of misleading or unverified ‘facts’ about this system and about the timing of it.

We thought it was important to prepare a clear breakdown of the facts as we know them now and will update if this changes in anyway.

During an alert our phones will either make a loud siren like noise for several seconds, even if our volume is turned down, it may vibrate or even read out the alert if the phone is set as such.

It is being transmitted to all phones that are running on 4G and 5G within a designated area, so isn’t targeting individual phone numbers, no information is being shared and does not operate over WIFI. It is something that has been in planning for over a decade and does exist in many other countries.

On face value, there are potential benefits for such a system to exist, however this will only work if we are aware of what t is when it happens and that it is then not corrupted by scammers and fraudsters.

This is likely to cause alarm for many people without this fair warning who may think something is wrong with their phone, their number has been shared with the authorities or even cause a panic.

There also is risk of re-traumatization and safeguarding concerns have been raised for victims of domestic violence or modern day slavery who may have a secondary phone for safety purposes. If the alert goes off it could identify it’s existence to the abuser.

The biggest immediate concern  we have for the people we work with is that the wording around the alerts could be used by scammers who replicate this via text or WhatsApp and encourage people to click on a link, call back a fraudulent number and pass over personal details.

With this in mind we actually welcome the test. It could be a good way for groups to receive and learn from the genuine alert and then be watchful for similar messages in the future and be better able to fact check.

 

UK Emergency Alerts

UK Emergency Alerts

On Sunday 23 April 2023, there will be a national test of the UK Emergency Alerts service.

What is it?
Emergency Alerts is a UK government service that will warn you if there’s a danger to life nearby. In an emergency, your mobile phone or tablet will receive an alert with advice about how to stay safe.

What will it sound like?
A siren-like bleep that will go for approx 10-15 seconds even if the phone is set to silent. If you are hard of hearing or visually impaired your phone may vibrate or give an audio message.

What to I do when I see or hear it?
You will not need to do anything during the test, just observe the message. If you see a similar message in the future, STOP what you are doing, take note of any instructions and FACT CHECK!

Am I being monitored?
Your phone number has not been given to the government and it does not need to know your location to send an alert.
It is being transmitted across all 4G and 5G networks.

How do I know if it is genuine?
After the test, be mindful of future alerts as it is possible that scammers could use this to trick you.

FACT CHECK before doing anything and DO NOT automatically click a link or answer a call if it looks like its from the Government or the Police.

The alert will not replace other sources of news or information such as the radio or TV. If you are unable to check with a friend of family member then try to FACT CHECK for yourself when you see the alert.

Can I turn it off completely?
You can turn this off completely within your “Settings”. Look for “Emergency Alerts” or within your notifications.

Further info can be found here: https://www.gov.uk/alerts or search Google for ’emergency alert uk’

We’re back at WLM St Lukes!

We’re back at WLM St Lukes!

WLM ST Lukes is a little haven tucked away in Kennington. Their neighbourhood skills hub has a real focus on both financial and digital inclusion; helping local residents build their own resilience to these challeneges.

Pre-Covid it was the home of the Lambeth Digi-Buddy project which helped many people across the Borough. It is a true honour to pick up where this project left off.

Last year we delivered several of our Community Learning courses in partnership with WLM, we worked alongside the Norwood & Brixton Foodbank to provide Cost of Living support as well as supported several local residents in the home via our connections with local housing groups.

We will now be delivering a weekly Digital Drop-In every Thursday 2pm-4pm providing a space where you can come along and get questions answered, problems solved or practice on a supported environment from a member of staff or volunteer.

After Easter we will also be launching a full Spring programme including digital life skills workshops and digital volunteer training, so watch this space.

We are always looking for volunteers and you if you are interest then please get in touch. We are not looking for super technical people, just someone who can listen, be patient and help someone find their way through a challenge. Is this you?

We will be there every Thursday 2pm – 4pm
25A Wincott Street, Kennington, London SE11 4NT
Get Directions

Digital Volunteer training is finally underway

Digital Volunteer training is finally underway

It was great to finally get our volunteer training programme underway. A great morning was spent exploring the challenges and barriers people face accessing or learning ‘digital stuff’

We also looked at active listening, setting boundaries, safer spaces as well as understanding motivation.

Good grounding to work either as a Digital Volunteer or within any community group as the skills are both universal and useful.

We will be developing our programme further throughout the year offering this to volunteer, community groups and partners

Keep ‘em peeled!