Every Monday from 10, the team are providing Online Services Support alongside other services and groups including Croydon Mind, Age UK Croydon, Croydon Mencap, Housing and St Christophers.

The Community Hub hosted by ARCC Community Facilitators Beena and Nasreen is party of the Croydon VCS response to the cost of living crisis, Covid recovery and of course, rebuilding, after the council’s financial collapse which saw many groups and services lose critical funding.

Lead by Croydon Voluntary Action with central support from One Croydon they have followed a locality model of support creating hubs in the centre of communities where access to support is either inconsistent or where communities are not able to or feel comfortable accessing the historical support available.

Our Online Services Support is a direct precursor to other services such as South London Law Centre, Age UK PIC services or Citizens Advice, where we can help recover accounts, complete forms online and help residents in their ’readiness’ to make an application.

We can also provide information about reducing internet costs, accessing donated devices and social tariffs.

We have previously tested this model working alongside the Healthy Living Platform in Lambeth; supporting residents at the Moorlands Estate as well as in Myatt’s Field North.

We hope to roll this out in other hubs such as in Purely, Woodside and New Addington.

Come and say hi!


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