Online Services Support

Online Services Support provides friendly help with completing online forms, creating accounts, accessing the council, NHS, DWP and the cost of living.

We are a small friendly team who will help you get everything ready for an application, teach you how submit relevant documents and be more independent.

We can also troubleshoot issues with passwords and old accounts to ensure you are receiving the relevant emails or using the right apps.

We are not an Information and Advice service and cannot help with appeals, immigration matters, consumer rights or legal issues.

We work closely with other organisations, and can signpost or refer to more appropriate services, who can better meet your needs.

Please note: We will not be running sessions on the following dates:

• Half Term: 27th October – 31st October
• Christmas:15th December – 2nd January
• Half Term: 6th February – 20th February
• Easter: 30th March – 10th April
• Half Term: 25th May – 29th May
• Summer Break: 3rd August – 4th September