Feb 3, 2024
Since 2021 we have been running a programme of Digital Drop-Ins across South London, providing a friendly, informal space to get questions answered or problems solved for your laptop, tablet or smart phone.
Many people also choose to use the space for online learning or ‘homework’ from one of our courses with the confidence that you can get support from a member of staff or volunteer when you need it.
Typical things we help with include:
✔ Setting up accounts
✔ Installing apps
✔ Resetting passwords
✔ Being safer online
✔ Transferring files
✔ Checking for problems
✔ Starting at the beginning
We help you build the confidence and skills to do this stuff for yourself.
Our sessions run daily across South London an nd each venue has its own different feel.
If you haven’t been down yet and you want a little nudge in the right direction, then come along and say hi!
All are welcome!
Dec 10, 2023
We have finally met our target of providing digital support in Lambeth every day of the week. Our fantastic new session at The Old Laundry in Stockwell (Tuesday 2pm-4pm) has made this happen!
Our Digital Drop-Ins help residents build confidence with their device, provide critical support if they have lost access to an account or believe they have been hacked and provide direct pathways to our Community Learning programme, employability opportunities and accredited learning.
We also provide dedicated sessions for disabled residents and carers, through our D.A.T.A programme in partnership with Millennium Community Solutions and provide access to devices via Community Tech Aid.
A crucial new programme for us is our Online Services Support response to the Cost of Living Crisis. Here we help residents with’ online applications and access to services.
For many this is a minefield. Sometimes little assistance in getting everything ready is enough and for others actually being taken through the process of creating and checking email or uploading key documents is a critical intervention. We already work hand in glove with organizations like Centre 70, Brixton Advice Centre and Citizen’s Advice Bureau.
We currently can be found bi-weekly within the Healthy Living Platform pantries (Moorlands, Myatt’s Field) and Clapham Park Cube.
Finally we have been piloting some new work as we have co-designed some workshops alongside Healthwatch Lambeth within the Fiveways PCN to raise awareness of and support residents to use the NHS App.
2024 is looking good as we deepen our work with both Community Tech Aid and Millennium Community Solutions as we bring our programme to their Digital Community Hub and Neighborhood Hub respectively, strengthening the relationship we have developed since meeting under Covid.
We will continue our monthly Mobile Phone Boot Camps at the Myatt’s Field North Centre & the Clapham Park Cube and will be launching our new Healthy Digital programme to support the use of health related apps and technology so that we can all be more on control over managing our own health.
Hope to see you out there!
Current Schedule
Digital Drop-Ins
Our Digital Drop-ins provide a friendly, informal space to get questions answered or problems solved for your laptop, tablet or smart phone. You can also practice in a supported environment and get access to other local learning programmes.
Online Services Support
Our Online Services Support provides friendly help with completing forms, creating accounts, accessing the council, NHS and DWP online. We can help you get everything ready for an application, teach you how submit relevant documents and be more independent.
Bi-weekly
Community Learning
We are currently registering for the following courses Jan – March
Full schedule
Nov 4, 2023
Coming in to the stretch before Christmas we have a full schedule of workshops in front of us alongside our usual programme of Digital Drop-Ins and courses.
We have Mobile Phone Boot Camps in Myatt’s Field where we will be looking at Mindfulness Apps and in Peckham this coming week, where we will be looking at Settings and how to set your phone up.
The week after we have Staying Safe Online workshop in Bromley X by X and finally our ‘Be Well For Winter’ event at Addiscombe Catholic Church.
We also have our full schedule of Digital Drop-Ins here, with new sessions running at Norbury Library and United Reformed Church in East Dulwich.
If we haven’t seen you for a while it would be great to see you, so come along before winter sets in!
Oct 14, 2023
We are finally able to extend our digital programme to Southwark on an ongoing basis, providing a combination of our Digital Drop-Ins, workshops and courses alongside some very specific resident support.
First up we are working within the fabulous and newly built Appleby Blue Almshouses providing monthly mobile phone boot camps. From the 25th October we go back to the beginning and deep dive into using settings and helping to customize our phone so it works just right for us.
From the 7th November we also kick off our programmer of 6 -week courses with our popular Connect Up course which is open to all.
We have also been providing some individual assistance to residents, newly moved, to change utilities, access council services and ensure benefits are all changed to the new address.
Thanks to support from United St Saviours we have been able to make this happen.
After a summer spell of drop-in support and outreach workshops at the Tessa Jowell Centre, we have also started our first regular Digital Drop-in alongside Link Age Southwark at the United Reformed Church in East Dulwich.
Every Friday 2pm-4pm we are there to help build confidence with devices as well as to build awareness about the internet. We sit alongside the Friday Warm Hub and have already started to make friends!
We have more things on the horizon, including a programme if health app workshops and volunteer training, so watch this space.
Sep 23, 2023
We are running a series of workshops to raise awareness about the NHS App, My Care portal and other current technologies allowing us to access the NHS and manage our appointments.
It is a subject many people are cautious about and we are here to help with any questions and show you want it looks like so you can make a decision about what is right for you.
We are running these alongside our Mobile Phone Boot Camps and we currently have the following dates coming up:
Wednesday 27th September 2pm – 4pm
Purley Cross Centre, c/o Purley Baptist `Church, Banstead Rd, Purley, England, CR8 3EA
https://www.eventbrite.co.uk/e/717132892787?aff=oddtdtcreator
Thursday 5th October 2pm – 4pm
Norbury Library
Beatrice Ave, Norbury, SW16 4UW
Wednesday 11th October 2pm – 4pm
Upper Norwood Library Hub
39 Westow Hill, Norwood, London SE19 1TQ
Monday 4th December 12pm – 1pm
Brigstock Road Community Hib
c/o Age UK Croydon 81 Brigstock Rd, Thornton Heath, CR7 7JH
No booking required, just turn up
