For some time now we have been running a separate programme in Croydon and Lambeth supporting residents to completing online forms, creating accounts, accessing the council, NHS, DWP and help with the cost of living – Online Services Support.
It’s not uncommon for people to feel overwhelmed with options or the information the need to prepare for so we always start with Readiness Session to ensure that we identify everything we need for an application which may lead to a second session once everything has been collated.
For many, the Readiness Session is enough for them to build the confidence to do th application for themselves or in a supported way with us
We are also to identify broader issues people may be facing and signpost to further support and other information, where relevant, as well having access to the National Databank so we can donate free sims and date for families and residents in financial need.
We work alongside information and advice organizations such as Citizen’s Advice, Age UK Croydon., Centre 70, Brixton Advice Centre and Oasis Centre.
We have weekly sessions at Thornton Heath Library (Mondays), Croydon Central Library (Wednesdays) and will be starting at Oasis Centre, Waterloo 8th November.
Fortnightly we are at Centre 70, Stockwell Park Community Trust, Woodside Baptist Church and Family Centre, Fieldway, New Addington (from 12th November) on Tuesdays and Old Lodge Lane Baptist Church on Fridays
Click here for our full schedule
