Computer Basics

Computer Basics

A structured class helping you with the computer basics such as using a mouse & keyboard, managing email, using the internet and staying safe.

This class is for those who have never used a computer, were given one as a present but don’t know how to use it or maybe you find it hard to remember all the instructions.

It is a good opportunity for quiet practice and to build confidence to take a class.

Students will be introduced to ‘Learn My Way’, an accredited program to help beginners get started with the online basics – using a mouse, keyboard, setting up email accounts and using internet search engines – while also offering plenty to help people develop their digital skills further.

Computers will be supplied although you are welcome to bring your own.

This class is open to everyone including those with additional learning requirements.

To discuss if this course is right for you come and have a chat during one of our drop-in sessions (Tues 12-30-1.30).

This class is provided by ClearCommunityWeb and is part of the Digital Lounge @ UNLH program.

Senior Computer Class

Senior Computer Class

This is a structured class for our senior residents who may have used a computer a bit at work or have one at home.

The class is a mixture of tutorials and discussion where we cover subjects like safety, scams, what to buy and keeping in touch.

We try to make things less complicated and keep things fun, informative and useful.

Computers will be supplied although you are welcome to bring your own.

Most recently we have been organizing email and formatting documents , managing links and honing our searching skills.but will be covering other areas such as using the internet safely, using our mobile phones better and filling in forms.

This is an ongoing class and suggestions always welcome.To discuss if this course is right for you come and have a chat during one of our drop-in sessions (Tues and Fri 12-30-1.30) or contact the organizer directly.

This class is provided by ClearCommunityWeb and is part of the Digital Lounge @ UNLH program.

Digital Drop In

Digital Drop In

Have your questions answered about your own laptop, mobile phone or online security, maybe you want to develop your skills or want some advice on where to go next.

Simply drop in and have chat and we will see if we can help you. No question is too basic.

Or drop in for a chat to see if one of our other courses or workshops are suitable.

The types of things we can help with include

  • Setting up and email account
  • Accessing old accounts
  • Reporting problems on your street or community
  • Booking in services such as waste removal
  • Applying online for blue badges, travel or other benefits
  • Updating devices
  • Using mobile phones
  • Transferring photos
  • Setting up iTunes or Spotify

Sessions are open to all the community. First come first served!

This class is provided by ClearCommunityWeb and is part of the Digital Lounge @ UNLH program.

We are looking for volunteers to either help residents or with out marketing / social media. If interested feel free to contact us.

Tea and Tech

Tea and Tech

A loving teapot and a helping hand!

Are you a senior resident and feeling uncertain about all this new technology stuff and feel silly asking the same old questions?

Do you have a family member or neighbour who might need some help buying or using a mobile phone to keep in touch with friends and family?

Do you have a couple of hour spare to help our residents?

Come to the Upper Norwood Library Hub (UNLH), 39 – 41 Westow Hill, London SE19 1TJ on 2 August 2019 and let’s see if we can help.

Tech, tea and cakes with discussions around all things ‘digital’ will take place once every month and donations welcomed.

Tea and Tech is also a celebration to launch the new ‘Digital Lounge’ service designed with our community in mind. Come along and find out more!

or contact caspar@clearcommunityweb.co.uk

Tea and Tech

Tea and Tech

Are you a senior resident and feeling uncertain about all this new technology stuff and feel silly asking the same old questions?

Do you have a family member or neighbour who might need some help buying or using a mobile phone to keep in touch with friends and family?

Tea and Tech was designed to combat this – a sit down, a chat, back to basics and no silly questions. This is a social event with a difference.

This month we have a special focus on accessing health service online, what does it mean and how can it help.

We will be joined by Anna D’Agostino from the Croydon BME Forum who will give a talk on this subject.

If you have any question about how to use your mobile, online security or wish to try a tablet for the first time there will be others here to help.

Or simply come on down, make some new friends and see what other things we are doing to help the community improve its digital skills.

Come to the Upper Norwood Library Hub (UNLH), 39 – 41 Westow Hill, London SE19 1TJ on 6th September 2019 and let’s see if we can help.

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Tea and Tech is also a celebration to launch the new ‘Digital Lounge’ service designed with our community in mind. Come along and find out more!

or contact caspar@clearcommunityweb.co.uk – 07523 646 277

Tea & Tech

Tea & Tech

Talks, discussions and a nice cup of tea to help our residents feel more informed and comfortable about technology.This time we focus on paypal, stripe, how safe they are and how they can be useful.We will also be on hand to help with individual questions about mobile phones and tablets, so bring them down and we can see if we can help

SCHEDULE

12-12.10 Registration & Tea
12.10 Welcome By Lynne Thomas
12.15 Paypal and making Payments online. Discussion and practical activity
13.00 Fixing Hour – 1:1 fixing sessions to help you with your mobile phone, tablet or laptop

Opportunity to try an ipad for the first time!
Refreshments – Drinks and snacks
DONATIONS WELCOME

Last month over 28 residents turned up to hear about accessing the NHS website & services and got practical help with their tech

Are you a senior resident and feeling uncertain about all this new technology stuff and feel silly asking the same old questions?

Do you have a family member or neighbour who might need some help buying or using a mobile phone to keep in touch with friends and family?

Tea and Tech was designed to combat this – a sit down, a chat, back to basics and no silly questions. This is a social event with a difference.

This month is part of #GetOnlineWeek

If you have any question about how to use your mobile, online security or wish to try a tablet for the first time there will be others here to help.

Or simply come on down, make some new friends and see what other things we are doing to help the community improve its digital skills.

Come to the Upper Norwood Library Hub (UNLH), 39 – 41 Westow Hill, London SE19 1TJ on 18th October 2019 and let’s see if we can help.

Tea & Tech

Tea & Tech

This time we focus on searching for better deals and services online, before making that purchase and you can try an iPad for the first time.

We also have Claire Bishop, from Leonard Cheshire, demonstrating assisted technology for those with visibility or hearing impairments. We can all take advantage of what is on offer!

And will also be able to have 121 advice or questions asked about your mobile, tablet or laptop during the Fixing Hour.

Resident Lynn Thomas will also be hosting her wellbeing tea party for those wanting to talk and share over a nice cup of tea.

We will also be joined by local blind poet Michelle Taylor who will recite some of her work.

SCHEDULE

Registration & Tea
Shopping for better deals. Short Discussion and practical activity
Assistive technology demonstrations from Leonard Cheshire
Fixing Hour – 1:1 fixing sessions to help you with your mobile phone, tablet or laptop
Wellbeing Tea Party

Refreshments – Drinks and snacks
DONATIONS WELCOME

Community Fixing

Community Fixing

Community Fixing provides 1-2-1 help and assistance with your own devices or laptops. It is a community-based initiative where we try to give you a hand up or help you to troubleshoot things for yourself.

We are there to answer questions, provide quick fixes or advise on any problems you may have with your laptop, mobile phone or tablet. Come on down, get questions answered and problems solved.

Typical issues we can assist with include:

  • Running updates
  • Installing/ uninstalling programs or apps
  • Checking anti-virus and security
  • Transferring photos and files between devices
  • Check for hacking
  • Running backups
  • Accessing email accounts
  • Resetting passwords
  • Sending images and other files
  • Setting up Skype and other messaging
  • Review social media privacy settings
  • Advise on software to use.

We can’t guarantee being able to solve every problem or fit everyone in but we will have a good go!

* Please note: We cannot accept any responsibility for loss of data or damage at the event – and we will do our best to advise of alternate options if the job is simply too large for the day

Pop in at Kingswood Community Shop, 37-38 Seeley Drive, London. SE21 8QR or contact us directly at www.cpct.org.uk/kingswood-community-shop/whats-on

If you or anyone you know would actually like to help out with some of our residents’ questions then please contact caspar@clearcommunityweb.co.uk as we are always looking for volunteers.

Tea and Tech

Tea and Tech

Do you have an apprehension or fear around the safety of the internet, email or your mobile phone?

“Tea and Tech” is an informal workshop and presentation exploring subjects such as:

• Personal Online Safety
• Mobile Phone Safety
• Management of Email/Personal Information
• Online Scams – how to recognize and avoid them

Tea and Tech is designed to make the complicated simple for all to understand.

We will also be asking for your opinion on what type of short courses or workshops you would be interested in for 2020 to help you to become fully fledged digital citizens!

At the Kingswood Community Shop, 37-38 Seeley Drive, London. SE21 8QR

https://www.cpct.org.uk/kingswood-community-shop/whats-on

Pop in, call: 0208 670 1578 or email: kcsadmin@cpct.org.uk to register your interest – we look forward to seeing you!

Tea & Tech

Tea & Tech

Tea & Tech – Using comparison websites to save money and reduce energy bills

We will be taking residents through a series of different comparison websites and demonstrating how we can use the internet to make better choices with our utilities.

There will be one to one advice from the Big Energy Savings Network to evaluate individual energy bills.

So bring your paperwork along ! – Your most recent bills or access to your online account if you have one

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Tea & Tech is a series of workshops & events to make the digital world a whole lot simpler.

We cover a range of topics including personal security, managing your health online and making payments.

We have activities to follow and a chance to try new things such as a tablet or assistive technology.

Time is always set aside for ‘community fixing’ – helping you with updates, installing apps, accessing old accounts and other niggling issues.

We are always looking for volunteers so please get in touch if you can spare a few hours to help local resident. caspar@clearcommunityweb.co.uk



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