Community Tech Support

ClearCommunityWeb provides free tech assistance for older people vulnerable adults and carers.

We can provide remote technical assistance, and, in some, cases make a home or doorstep visit.

We can help assess for further needs or support.

All home visits adhere to the strictest safety guidelines. All staff and volunteers are enhanced DBS checked.

Typical issues we can assist with include: 

Running updates 

Installing/ uninstalling programs or apps 

Checking anti-virus and security 

Transferring photos and files between devices 

Check for hacking 

Accessing email accounts 


Resetting passwords 

Sending images and other files 

Setting up Skype and other messaging 

Review social media privacy settings 

Advise on software to use

Community Tech Support Drop Ins
Refer a service user for support

 Remote Support

*Your safety & privacy is very important to us. All home visits adhere to strict safety guidelines. All of our volunteers are fully DBS checked.

We can’t guarantee being able to solve every problem or fit everyone in but we will have a good go! 

* Please note: We cannot accept any responsibility for loss of data or damage at the event – and we will do our best to advise of alternate options if the job is simply too large for the day 


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